tiny cupboard

Find nearby community pantries, track available items, and empower change. An app and website connecting hearts and essentials.

01

Project Overview

Role

UX / UI Design

User research and analysis

Duration

September 2023 - November 2023

The Challenge

In challenging times, individuals may struggle with easy access to daily essentials and food. The absence of a centralized and easily navigable platform can add to that struggle. 

tiny cupboards assists those in need by providing an app and website that serve as that central hub, and help those in need access information in real-time about the resources available to them, right there in their neighborhood.

Objectives & Goals

  • Design a project with accessibility in mind to aide those in need, as well as those who are able to share support. 
  • Create a platform that connects those in need with community resources.

Our primary objective with the tiny cupboard project was to create a project for social good, so it was critical to ensure that the tiny cupboard app effectively addressed the challenges faced by individuals seeking assistance and community pantries striving to provide support.

02

Research

Design thinking process

Throughout these case studies, I have followed the Design Thinking Process to create human-centered design through empathy, ideation, prototypes, testing, and iteration to refine our design. This process helps put the needs and experiences of end-users front and center throughout the entire design journey.

User research

User research was gathered through first and second-hand sources of information. This included interviews, and research into the options currently available to those in need. The research gathered helped to provide a series of pain points which could then be sorted into three main topics.

Pain points

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Crafting an effective persona

Our User Research conducted for tiny cupboard helped to form the foundation for creating detailed personas, with specific needs, preferences, and pain points.

03

Designs

Lo-fi wireframe evolution

Creating a clear foundational structure involved the meticulous process of building information architecture, low-fidelity paper wireframes, and digital wireframes and prototypes. This is accomplished through iterative sketching, usability testing, translating those insights into organization and interaction, and gathering feedback.

Paper wireframes

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Digital wireframes

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Low-fidelity prototype

Usability study

We used our low-fidelity digital wireframes to evaluate usability for our mobile app. This usability test helped provide information about how our users access the information provided on our app, and improve the design and navigability.

Users were asked to perform tasks in an unmoderated environment, and answer research questions and provide feedback.

Methodology

Time

10 minutes

Location

Remote

Format

Unmoderated usability study

Task

Users were asked to navigate the app and discover the free resources available to them in their area.

Usability findings

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04

Refining the design

The low-fidelity prototypes were translated into more detailed mockups and high-fidelity prototypes based on user feedback gained from Usability Studies, and incorporated more accessibility options while executing User-centric Design Principles.

Mockups

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Building a high-fidelity prototype

The transition from high-fidelity mockups to an interactive prototype marks a significant leap in the design process, offering a dynamic and tangible preview of the envisioned user experience. The high-fidelity prototype becomes a bridge between vision and execution, enabling a deeper understanding of the user journey and ensuring that the final product aligns seamlessly with user expectations.

05

The results

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View tiny cupboard prototype

06

Key takeaways

The tiny cupboard project encapsulates a transformative approach to community support, emphasizing inclusivity and ease of access for individuals facing resource challenges. During this case study, the use of user research and employing empathy have been foundational in empowering users to connect with resources that are vital to our everyday lives.

The result is an intuitive, informative app that helps users when they need it most.

07

What's next

The iterative process is fundamental to the dynamic nature of user experience design. Once the foundation of a seamless, user-centric experience has been established, the journey doesn't end there. The next step we work on will be refinement, iteration, and innovation.

User-generated updates

Going forward I would like to iterate on an easy and verifiable way to submit information for the latest up-to-date stock levels

Interactive Community Engagement

Future versions should incorporate more interactive features, such as community comments, creating a space for users to connect, share experience, and offer support.

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